Privacy Policy

Last updated: March 1, 2026

1. Information We Collect

CBC Framing Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website, contact us, or engage our construction and framing services.

1.1 Information You Provide Directly

We may collect the following information when you fill out a contact form, request a quote, enter into a service agreement, or otherwise communicate with us:

  • Full name and contact information (phone number, email address, mailing address)
  • Property address and project location details
  • Project specifications, architectural plans, and related construction documents
  • Billing and payment information necessary to process transactions
  • Communications and correspondence between you and CBC Framing Inc.
  • Any other information you voluntarily provide to us

1.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on each page, and navigation paths
  • Referring website or search terms used to find our site
  • Device type (desktop, tablet, or mobile) and screen resolution
  • Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide project estimates
  • To execute and manage construction contracts and service agreements
  • To communicate project updates, schedule changes, and important notices
  • To process payments and maintain accurate financial records
  • To improve our website, services, and overall customer experience
  • To comply with legal obligations, including California contractor licensing requirements and tax reporting
  • To send periodic communications about our services, promotions, or industry updates (with your consent)
  • To protect our legal rights and enforce our terms of service

3. Information Sharing

CBC Framing Inc. does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, accounting firms, insurance providers, and IT service providers. These parties are contractually obligated to keep your information confidential and to use it only for the purposes for which it was shared.

3.2 Project-Related Sharing

In the course of performing construction services, we may need to share certain project-related information with general contractors, subcontractors, architects, engineers, building inspectors, and permitting authorities as necessary to complete your project.

3.3 Legal Requirements

We may disclose your information when required to do so by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our website.

We use the following types of cookies:

  • Essential Cookies: Required for basic website functionality, such as page navigation and access to secure areas of the site
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting information about pages visited, time on site, and traffic sources
  • Functional Cookies: Remember your preferences and settings to provide a more personalized experience

For more details about the cookies we use and how to manage them, please refer to our Cookies Policy.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Encryption of sensitive data transmitted through our website using SSL/TLS technology
  • Restricted access to personal information on a need-to-know basis among our staff
  • Regular review and updating of our security practices and procedures
  • Secure storage of physical documents containing personal information in locked facilities

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your data, but we are committed to maintaining industry-standard protections.

6. Your Rights

Under the California Consumer Privacy Act (CCPA) and other applicable privacy laws, you have certain rights regarding your personal information:

  • Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You may request the deletion of your personal information, subject to certain legal exceptions (such as information needed to complete a transaction or comply with legal obligations)
  • Right to Opt-Out: You may opt out of the sale of your personal information. Note that CBC Framing Inc. does not sell personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights
  • Right to Correct: You may request that we correct inaccurate personal information we hold about you

To exercise any of these rights, please contact us using the information provided in Section 10 below. We will respond to verifiable consumer requests within forty-five (45) days of receipt.

7. Third-Party Links

Our website may contain links to third-party websites, such as material suppliers, industry organizations, or social media platforms. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

8. Children's Privacy

Our website and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe that we may have collected information from a child, please contact us immediately.

9. Changes to This Policy

CBC Framing Inc. reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If we make material changes that significantly affect how we handle your personal information, we will provide prominent notice on our website or contact you directly before the changes take effect.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • CBC Framing Inc.
  • 21026 Osborne St, Ste 1
  • Canoga Park, CA 91304
  • Phone: (310) 317-4232
  • Email: info@cbcframing.com

We will respond to all privacy-related inquiries within a reasonable timeframe, typically within ten (10) business days.